Outlook/Hotmail handling of HPAA emails. (Jul 9, 2022)

Outlook/Hotmail treats all Google Groups emails -- regardless of content -- as suspicious and moves them to the "Junk Email" folder, which is readily visible. Clicking "Not Junk" only moves the specific messages; does not affect handling of future messages.

Two solutions that work...

1. Set up a rule

Gear icon at top of page > "View all Outlook settings" bottom of right side > Rules > "Add new rule"

Subject includes HPAA
Select "Move to" > New folder. > Enter new folder name, such as "HPAA" > Save

It creates the new folder automatically
(Must remember to click "Save" at bottom of popup.)

This rule works because we include "HPAA" in the subject line prefix setting on every group.

2. Add to Safe Mailing Lists

Gear icon at top of page > "View all Outlook settings" bottom of right side > "Junk email" in center menu > "Safe mailing lists"
Add entries for...
hpalumni-benefits@googlegroups.com
hpalumni-finance@googlegroups.com
hpalumni-news@googlegroups.com

Click "Add" each time -- and must remember to click "Save" at bottom of popup
Each HPAA member would have to add another entry when we add a new Google Group.

Question? Email: info@hpalumni.org